Design, Development, Product Management
Covidence is a global not-for-profit service dedicated to improving evidence-based healthcare. A collaboration between Cochrane, The Alfred Hospital, Monash University and Cogent, Covidence is a purpose-built tool for performing the tasks of a systematic review.
Covidence improves the production of systematic reviews so that health decision-making can draw on the best available evidence.
The Alfred Hospital had two key goals: to create a product that helps users write higher quality reviews more efficiently, and to test the feasibility of Covidence as a commercial product.
Working closely with The Alfred Hospital we established the business and product strategy, and taking initial design and concept work from independent strategist Fiona Ingram, created Covidence. We have held full responsibility for the research, design and development domain since 2012.
Cogent helped The Alfred orient Covidence around the needs of Cochran (globally, they’re the benchmark for high quality information about the effectiveness of healthcare), while creating a flexible app suitable for many different types of user and healthcare organisation needs.
Since 2012, we have been continuing an iterative research, design and development cycle to vastly improve the creation and updating of reviews. Cogent assisted The Alfred with funding efforts, in particular with Commercialisation Australia and also in pitching Covidence as the official authoring tool for a number of institutions.
We talked to users and healthcare organisations, ran demonstration sessions, created the brand, integrated with Cochran’s analysis software, and developed simple interfaces and processes for completing a systematic review.
Covidence became a viable product for The Alfred and went live in September 2013. We started out with a focus on systematic reviews and through our research, test and learn approach, we’ve created a flexible tool that caters for an ever widening variety of healthcare evidence synthesis.
It’s arguably the simplest and most efficient systematic review authoring tool on the market taking 3 months off a workflow that would otherwise take up to a year to complete.
There are now thousands of users across almost 100 countries using Covidence, and we continue to work with the team to this day.