Welcome to part two of my post on User Onboarding. In part one, we talked about what good onboarding is, and isn’t. And after showing some great onboarding examples, we talked about how understanding your user – and understanding the value that you’re providing them – is crucial to a successful onboarding experience.
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Welcome to the latest edition of the Cogent Crew series, where every month we’re inviting you to get to know a little more about the people at Cogent.
This month Corrie spoke to Erin about starting a brand new job in the first week of the pandemic, knitting as a way to stay focused and completing 24-hour long bike races over the weekend.
If you were able to see the heart of Cogent, if you were able to get to its core and see something physical there, the thing you would be looking at would be some manifestation of our values. Our values are what define us as an organisation.
One of the key contributors to a successful product-led business is a great user onboarding experience.
By helping people understand how your product works and how it can help them, you’ll be able to activate more users and turn them happy, into paying customers.